Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you choose to share. This includes your name, company name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery timelines, and budget requirements. This helps us provide tailored service that meets your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Fabric Bridge Orchard respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We prioritize protecting your personal data and apply suitable technical and organizational safeguards to keep it secure. This includes safe data storage, encrypted messaging, and restricted access to personal information within our organization.

While we deploy strong protections, no internet transmission method is entirely risk-free. We continually update our security practices to defend against new threats.

Your Privacy Rights

You have important rights regarding your personal information. Depending on applicable laws, you may have the right to view, correct, delete, or limit how your data is used.

To exercise these rights, please contact us using the information given at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as needed to provide our services and meet legal obligations. Retention periods vary based on the type of information and its intended purpose.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies enable us to store your preferences and evaluate site performance.

You can adjust cookie options in your browser settings. Note that turning off some cookies might impact site functionality. For more detailed information about our cookie practices, please consult our Cookie Policy.

Third-Party Links

This site might include links to external sites or services. This privacy policy covers only Fabric Bridge Orchard and our site. We are not accountable for the privacy practices of other sites.

We recommend reviewing the privacy policies of any third-party sites you reach via links on our site.

Policy Modifications

We may periodically revise this privacy policy to reflect changes in our practices, services, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" date at the top of this policy.

We invite you to check this policy from time to time to stay informed about how we safeguard your privacy.

Reach Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.